So let’s kick this Boylesports review off on a positive the site looks really good. The minute you arrive on the page you feel like you have landed somewhere different. Another bookies that believes in colour which is nice black and grey is so drab.
Functionality wise it’s a bit quirky and takes a bit of getting used to but there is plenty of information available and any offers like the money back bet are highlighted in red and you get a small pop up when you hover on it. The page set up is a little different than most the sections are not independent of each other so it does feel a bit old and clunky at times. The usual sport list on the left. In the middle we have fixtures, odds and markets available. Lastly on the right the betting slip and of course the standard banners advertising the arcades and casino.
The casino and poker room work well enough but this is a sports book review so that’s enough about them.
Boylesports are an Irish bookmakers with landbased shops with a decent amount of experience under their belt. Licensed and regulated by the UK Gambling Commission for UK punters. Licensed by Gibraltar Government and regulated by the Gibraltar Gambling Commissioner for the rest of the world. They market themselves as Ireland’s most successful independent bookies. John Boyle started the company in 1989.
So Boylesports love a promo offer. At the time of writing they have 11 running. Bet £/€10 at odds of evens or greater and get a £/€20 free bet. This is Boylesports welcome offer of course there are a hoard of terms and conditions. Then we have ‘Free Fall Moneyback’ this is a free bet if your horse falls at the first or last jump at any National Hunt meeting (9th February) these promo offers change regularly.
The golf tourney at Pebble Beach has a 6 places paid each way offer and a money back for your selection missing the top slot and get 2nd or 3rd place. In football there is a crossbar promo where you get double winnings on all markets in a particular game if the crossbar is hit. Double winnings on accas if both sides score in every game in your 5+ Football Acca. The list goes on there are promos on the rugby and a money back if your horse fails to start.
They also guarantee the best prices for horse and dog racing for the UK and Ireland. There is a racing post tip section with all the information you need to have a flutter. There’s a stats page which for the serious sports bettor is a must use.
Boylesports live in-play selection is pretty decent from Aussie Rules to cricket there are plenty of games to bet on while the action is going on. The odds are ok nothing to shout about the same goes with the number of markets. As far as the whole sports book goes the markets available are in the middle of the range not the best but definitely not the worst.
The prices for the horses and greyhounds are good. The rest of the sports on offer it’s a mixed bag some really good others not so. The Boylesports mobile app is available for all Android devices and iOS. It works well with all sports and markets available and you can access the casino and games arcade from the app as well. The boku pay by mobile system works really well. As Boyliesports caters to the UK market there are a ton of payment methods that can be used most well-known and a few more obscure ways as well.
The live chat function is very good sometimes a slight delay in getting an answer but mostly very quick. If you have an issue talk to the guys they will get to the bottom of it. Some will get frustrated if they have their account restricted, because the customer service guys will not be able to help. It will come under the ‘trading decision’ heading and there is nothing the customer service team can do. But most other issues will get fixed very quickly. They are all knowledgeable and friendly and do a good job.
When Boylesports first came online they quickly built a customer base and gained a solid reputation. Just lately that seems to be slipping if you read the player forums. No you can take a lot of what is said with a pinch of salt. There will always be some sore losers posting stuff that is at best whining and some is just BS. But there does seem to be a lot of chatter about accounts getting restricted the minister you start to win. There is also a lot complaining that they can’t get their money out.
Now there are plenty of ways to follow this up if the complaints are real. The problem with a lot of forums nobody backs up the posts or really continues so it is hard to gauge. Then of course we get the moans about bonuses. Yes terms and conditions do need to be clear and easy to understand. The problem is so many just don’t get how they work.
There are a couple of forum sites that give only one star to Boyles. Then you go onto another and it’s all good. It does seem that most agree that the customer service team are helpful and get things sorted quickly. So maybe there was just a bit of a flow of disgruntled customers it does happen even to the best. It has to be said we have had no problems.
There are thousands of happy customers for Boylesports a few negative reviews won’t hurt them too much. But it is something that needs to be kept an eye on.